Based in Canada Serving projects across North America

Toll-free 1-866-835-4180

Frequently asked questions

Straight answers make a better starting point.

These answers are based on the current public company material and are careful about what still belongs in a project-specific proposal.

Can I modify a Fall River design?

Yes. The existing company material says changes to size and additions can be handled through the custom design department. The exact revision process and any design fees should be confirmed during your consultation.

Can I bring my own plan?

Yes. Fall River says it can work from a customer-created design and supply a log kit for the planned home. Bring whatever you have—drawings, inspiration, a room list, or site information—and ask what is needed for the next step.

Where does Fall River work?

The company currently describes itself as Canada-based and serving North America. Because project feasibility depends on location, delivery, local codes, and available trades, confirm your specific site before making plans around that statement.

What is included in a Fall River log home kit?

Kit contents can vary by design and proposal. Ask for a written inclusion and exclusion schedule covering logs, timbers, millwork, windows, doors, roofing components, fasteners, drawings, freight, and any services. The proposal—not a generic website list—should be the source of truth.

Does Fall River build the entire home?

The current site describes Fall River as a log home kit supplier and says its team works with local contractors during U.S. builds. It does not clearly define a universal turnkey construction service. Ask who is responsible for site work, foundation, assembly, mechanical trades, permits, and finishing for your location.

How do local contractors fit into the project?

The existing company material says local contractors may include a general contractor, plumbers, electricians, and specialty trades. The right team and legal responsibilities will vary by jurisdiction and should be documented before the build begins.

How does quoting begin?

Start with a call or the project form. Share your location, land status, preferred design path, approximate size, timing, and any drawings you already have. Fall River’s current site offers a complimentary quotation and drawings package, but that offer should be reconfirmed.

What should I prepare for the first conversation?

A site location, a rough room list, examples of homes you like, an approximate size, a realistic timing goal, and any plans or sketches will make the first conversation more productive. A perfect binder is unnecessary. A clear idea of daily life is usually more useful.

Are the photos on this site real Fall River material?

Yes. The gallery uses photography preserved from Fall River’s existing site. Because the old archive did not provide reliable project names, dates, locations, or specifications, the images are captioned conservatively.

The next useful step

Bring the site, the sketch, or simply the idea.

Tell us what you know so far. A project does not need to be fully resolved before the first conversation.

Call Fall River 1-866-835-4180 Request a Quote